General Terms:

The online store hippibo.gr has its own pricing policy, payment terms, and delivery conditions for its products. Users of the online store can place orders through the e-shop, provided they register on the login page of our online store or place orders as guests.

The information presented herein forms an integral part of the contract concluded remotely or outside the commercial premises and can only be modified by express agreement of the contracting parties.

Registered users/customers, using their unique combination of Username and Password, have the following capabilities:

  • Complete the order for products added to their shopping cart.
  • View their order history in our online store.
  • Modify their account details (name, email, address, etc.).

Contact Hours:
Monday to Friday: 9:00–17:00

hippibo.gr reserves the right to unilaterally modify or update these terms and conditions for transactions conducted through its online store, in line with its needs and customary trade practices.

General Terms for Remote Transactions:

hippibo.gr is committed to the quality, completeness, and validity of the information presented on the website hippibo.gr, while reserving the right to correct unforeseen or inadvertent technical or typographical errors.

The following information is provided to consumers in a clear and understandable manner:
a) The main characteristics of goods or services.
b) The business’s trade name, physical address, phone number, and email address.
c) The total price of goods, including VAT, and all additional charges for shipping or delivery.
d) Payment and shipping methods.
e) Return policies.

Limitation of Liability:

The company is not liable for any damages resulting from the execution or non-execution of customer orders. Additionally, it reserves the right to delivery delays in cases of force majeure. The online store hippibo.gr cannot guarantee product availability but ensures timely customer notification of any unavailability.

The online store assumes no liability for legal or civil/penal claims or damages (including lost profits, data, or revenue) resulting from the website’s use or inability to provide services or information.

Intellectual Property Rights:

All website content, including images, graphics, photos, designs, text, services, and products, constitutes the intellectual property of the company and is protected by Greek, European, and international copyright laws.

Reproduction, distribution, transfer, downloading, or other use of the content for commercial purposes is prohibited without prior written consent.

User Responsibility:

Access, navigation, and transactions conducted through hippibo.gr must be for personal and lawful purposes. Users agree not to engage in activities that violate applicable laws or compromise the website’s operation.

Users are encouraged to regularly review their personal data and change their passwords frequently.

Security:

We recognize the importance of safeguarding your personal data and online transactions. We employ advanced methods to ensure maximum security. All personal information and transaction data are confidential and secure.

Customer Identification:

Access to your personal information is secured by a unique combination of a login ID (email/username) and password. You are solely responsible for maintaining confidentiality and are advised to notify us immediately in case of loss or disclosure.

Data confidentiality during transfer is ensured using SSL-128bit encryption, compliant with GDPR regulations.

Right of Withdrawal / Product Returns:

Customers may withdraw from a sale within 14 calendar days from the delivery date, returning the product in its original condition at their own expense, as per Law 2251/1994. No returns are accepted for damaged packaging or used products.

Refunds are processed within 30 days of receiving the returned product.

For more details, visit the Return and Cancellation Policy page.

Governing Law:

All transactions conducted through our website are governed by Greek, International, and European law regulating e-commerce and consumer protection (Law 2251/1994).

The company reserves the right to modify prices without prior notice. Disputes will be resolved in Athens courts.